FAQ

FREQUENTLY ASKED QUESTIONS

 We hope we can resolve any questions you may have in the following sections. If not, contact us via email and our team will promptly assist you with anything you need.

 

WHAT CURRENCIES CAN I PAY IN?

You will be charged EURO. Your currency will be displayed before the price. So, yeah, you can pay in any currency. 

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payment via VISA, Mastercard, Apple Pay and Paypal.

 

HOW DO I TRACK MY PACKAGE?

You will receive a shipping confirmation from us when your order has been dispatched from our warehouse. Then you will receive a second email with your Tracking Number once the package has been processed with the Courier Company.
If you have received notification from the courier company that your order has been delivered but you have not received it, we recommend first calling them directly to investigate further.

 

WHO’S BEHIND IT?

Shoot The Twin is a product of the mediterranean coast with offices in Spain and Hong Kong, created by Maria and Hannah, Spanish twin sisters. 

 

WHAT IF I WANT TO STOCK SHOOTTHETWIN AT MY BOUTIQUE? 

We would love to hear from you.

Please contact our sales team at shootthetwin@gmail.com