Shipping policy

Complimentary express shipping on all orders. Please note that free shipping will be applied to your order at checkout.

Kindly note that delivery to rural addresses can result in longer delivery times.

All orders are shipped with DHL and require a signature upon delivery.  DHL usually operates between 8 am—6 pm on business days. You can specify an alternate daytime delivery address when ordering, for example, your work address (recommended).

Most international orders are shipped from Spain with DHL Express.

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. 

All international packages may be liable to pay inbound duties and taxes which your local customs authority deems appropriate based on the sale value. This cost is separate from the cost of the product and shipping cost and is the sole responsibility of the buyer.

All orders are fully traceable on our website. Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

For security purposes, Shoot The Twin reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

Shoot The Twin insures each purchase during time in transit until it is delivered to you. Orders may require a signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by Shoot The Twin.