FREQUENTLY ASKED QUESTIONS

We’re here to clear up any questions you might have! If we don’t answer everything you need, feel free to shoot us an email at shootthetwin@gmail.com, and our team will get back to you in a jiffy.

---

WHAT CURRENCIES CAN I PAY IN?

You’ll be charged in EURO, but don’t worry – your currency will be shown before the price. So, yeah, no matter where you are, you can pay in your own currency!

---

WHAT PAYMENT METHODS DO YOU ACCEPT?

We make payments easy! You can use VISA, Mastercard, Apple Pay, or Paypal to complete your purchase.

---

HOW DO I TRACK MY PACKAGE?

Once your order has shipped, you’ll get a shipping confirmation from us. Then, you’ll receive a second email with your tracking number once the courier gets it. If the courier says your order’s been delivered but you haven't received it, give them a call directly to figure things out!

---

WHO’S BEHIND IT?

Shoot The Twin is a passion project born from the beautiful Mediterranean coast, with offices in Spain and Hong Kong. It was created by Maria and Hannah, a pair of Spanish twin sisters.

---

WHAT IF I WANT TO STOCK SHOOTTHETWIN AT MY BOUTIQUE?

We’d be thrilled to partner with you! Reach out to our sales team at shootthetwin@gmail.com – we can’t wait to hear from you.